逆暴雨而上！感谢信中“最最最最棒”的他们诠释了这才是庐山服务！
<!----><style type="text/css">html{font-size:375%}</style><link href="https://pic.app.shanglushan.com/static/publish/css/style.css?v=1605251010499" rel="stylesheet" position="1" data-qf-origin="/static/publish/css/style.css?v=1605251010499"><!-- 付费贴--> <div class="preview_article "> <!----> <p class="empty_paragraph"> </p><p>近日</p><p>九江市庐山碧龙潭旅游服务公司收到</p><p>来自江西南昌游客小刘寄来的感谢信</p><p>是怎么一回事呢</p><p>让我们一起来看看事情经过</p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.shanglushan.com/forum/20230718211203front2_0_158661_FprSaw4zWlh-1_g-BPcUlhMoqjrS.jpg?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOeIseS4iuW6kOWxsQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="640" height="899" data-qf-origin="forum/20230718211203front2_0_158661_FprSaw4zWlh-1_g-BPcUlhMoqjrS.jpg?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOeIseS4iuW6kOWxsQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.shanglushan.com/forum/20230718211203front2_0_158661_FvHAZeJPJRmkcM1g1aPWCXDsyx6I.jpg?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOeIseS4iuW6kOWxsQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="1280" height="712" data-qf-origin="forum/20230718211203front2_0_158661_FvHAZeJPJRmkcM1g1aPWCXDsyx6I.jpg?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOeIseS4iuW6kOWxsQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p> </p><p>事情缘起于7月14日午时许，庐山部分地区遭受强降雨袭击，一时间导致碧龙潭景区山路湿滑泥泞。一点三十分左右，景区接到游客求助，称其带着两个年幼的孩子（一个6岁、一个4岁）因未带雨具在景区被雨所困。事发紧急，景区负责人项礼新第一时间叫上景区工作人员张文龙，拿上雨伞立马向游客所述被困位置赶去。</p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.shanglushan.com/forum/20230718211212front2_0_158661_FjxyChbARNW1dbYtLR_UQustXe6c.jpg?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOeIseS4iuW6kOWxsQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="1280" height="720" data-qf-origin="forum/20230718211212front2_0_158661_FjxyChbARNW1dbYtLR_UQustXe6c.jpg?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOeIseS4iuW6kOWxsQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p> </p><p>历经30分钟，终于找到被困游客，当时她已全身湿透，也已分不清是雨水还是汗水了。在项礼新的安慰下，游客逐渐平缓情绪。回程的路依旧艰险，项礼新一手撑着雨伞，一手抱着6岁的孩童，步行一千多米的山路，终于带着母子三人来到安全地带。景区工作人员一句句“应该做的”，让游客实实在在安了心。正是每一位旅游从业人员都树牢了“以游客为中心”“感动每一位游客”的理念，才能如游客小刘在感谢信中所说的：“庐山景美人更美！”</p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.shanglushan.com/forum/20230718211224front2_0_158661_FqePuzITi7FjCBR9ozo7xnH0BuzV.jpg?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOeIseS4iuW6kOWxsQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="640" height="821" data-qf-origin="forum/20230718211224front2_0_158661_FqePuzITi7FjCBR9ozo7xnH0BuzV.jpg?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOeIseS4iuW6kOWxsQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.shanglushan.com/forum/20230718211224front2_0_158661_FmAWCtEjb5DIK-bJi7vIPPn4CSp-.png?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOeIseS4iuW6kOWxsQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="408" height="254" data-qf-origin="forum/20230718211224front2_0_158661_FmAWCtEjb5DIK-bJi7vIPPn4CSp-.png?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOeIseS4iuW6kOWxsQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p> </p><p>感谢信</p><p> </p><p>7月14日，我一人自驾带两个小宝游玩庐山碧龙潭景区，在景区最顶上的瀑布游玩时，突降大暴雨，我带着两个孩子只能躲在石缝底下避雨，20 分钟过去，雨势未见减弱，天色也越来越晚，下雨天台阶湿滑，带着两个小朋友担心出现意外，所以只好想办法向景区求助。当时手机信号弱，无法与外边联系，情急之下多次拨打 110 电话求助，最终电话接通，我告知了我的位置。当地派出所立马通知景区，山上有游客需要救助。当暴雨暂停后，我又带着孩子往下走。大概 10分钟后又降暴雨。我们只好继续避雨。拨打景区电话后，工作人员说已经在来接我们的路上，让我们安心等待。等待的过程中雨越下越大，我们三个人越来越害怕，大概十几分钟后两名景区工作人员冒着大雨给我们送伞来了，远远看到工作人员往我们的方向靠近，整个人就觉得安全了，心里非常踏实。接过伞我们就继续往下山方向走，工作人员担心孩子淋到雨，直接把近 50斤的大宝抱在手里，就这样一路抱到停车场。上车前还在洗手池为孩子清理鞋子的淤泥树叶，非常热心地把我们安全送上车。我从没见过如此敬业的工作人员，强烈的责任心，满满的爱心。感谢最最最最棒的工作人员，最美的景区景美人更美！感谢您们的帮助，雨水很冰凉，但是你们的帮助真的很暖，再次感谢！庐山碧龙潭风景区下次见！</p><p> </p><p> </p><p> </p><p>来自南昌的游客小刘</p><p> </p><p>2023年7月14日</p><p>庐山风景区的好人好事不胜枚举，正能量从未间断。“金杯银杯不如游客的口碑”，景区服务的优质、高效、细致、贴心，是旅游产业软件发展中的重中之重，庐山风景区的每一位员工都将“以游客为中心”的服务意识融入在一件件小事中，敬业的服务态度为庐山之“美”更添了一份温情，真正把“庐山天下悠”品牌越擦越亮。</p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img 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src="https://pic.app.shanglushan.com/forum/20230718211143front2_0_158661_FtpJ_kTGe_Oa7lyM4U1fke6BxPub.jpg?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOeIseS4iuW6kOWxsQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="1080" height="602" data-qf-origin="forum/20230718211143front2_0_158661_FtpJ_kTGe_Oa7lyM4U1fke6BxPub.jpg?watermark/3/image/aHR0cDovL3BpYy5hcHAuc2hhbmdsdXNoYW4uY29tL2FkbWluX0ZyeUpxNm1ZVDZaczFFclpPN1A5c1B5SENMdkcucG5n/dissolve/70/gravity/SouthEast/dx/10/dy/65/text/QOeIseS4iuW6kOWxsQ==/fontsize/400/dissolve/70/gravity/SouthEast/fill/I2ZmZmZmZg==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p> </p><p> </p><p>与此同时，庐山正在深入开展志愿服务活动，构筑起自上而下全面覆盖的志愿服务组织网络，进一步树牢“游客至上”的理念，树立“人人都是旅游环境、人人都是旅游形象”的全员服务意识，切实为来山游客提供优质服务、展示庐山美丽形象。</p><p> </p><p> </p><p>来源庐山市融媒体中心</p> <!----></div> 庐山景美人更美 说明最美庐山 展示庐山美丽的形象 挺好的点赞 逆暴雨而上，为民服务 挺好的，这个赞 挺好的点赞 挺好的 挺好的
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